Cherry Hill Triplex
Reviews and Complaints
Purchase of a new used vehicle
I went to the Cherry Hill Kia dealership to purchase a second vehicle. They didn't have what I wanted so I went home. The next day I got a call from a service manager, Jordan.
Stated they just got a trade-in. A 2010 Kia Sportage. I went in to see the vehicle. It was in one of the service bays undergoing a maintenance check, I was informed by Robert Sheared. The vehicle was brought out for a visible check on the entire vehicle. The vehicle was filthy, inside and out.
They had the vehicle detailed, I dropped it off. They brought the vehicle to my home.
My fiance went down to get the keys. The outside of the vehicle looked very nice.
However, the interior was never cleaned.
I tried to hand clean as best I could. But its too filthy and areas I cannot get clean.
I called Mr. Sheared to inform him of this. He responded saying the vehicle was
detailed cleaned. I asked, " if the interior was cleaned". He responded by telling me
my fiance checked the vehicle upon return. Which isn't true. My fiance only went down
and got the key for me because I was sleeping, at the time.
I have attached pictures to show the filthe. You can see the areas. This vehicle wasn't
detail cleaned inside.
I was told by Robert Sheared that I would have to pay the cost of the interior cleaning.
I am presently trying to contact the Car Wash I normally use for my 2011 Kia. However, due to the weather, they haven't been open.
I make a very good income; I don't need to do this if I was wrong. I would just get it cleaned. The dealership gave me a very dirty vehicle. I know I shouldn't have accepted the vehicle at the time in the condition it was in. Now I have to deal with this.
I can be reached through my email: tlicious8@***.com
Not worth it
Incompetent, rude, selfish staff
Bait & Switch
2 hour wait for oil change and dented fender.
Lying pigeons
Dealer is Cherry Hill Chrysler Dodge Jeep
1708 West Marlton Pike Cherry Hill, NJ 08002-****
GM's name is William Kopp
Arrived and no one could find it. "...oh its on our lot over here, no wait its on our lot over there, no wait its gone the GM is driving it..." After giving us the run around for over an hour, we left. If your in the business of selling cars, why wont you sell me a car?
As we drive off the vehicle I see the jeep we want parked in the back of the lot. After wasting two hours of my time and confronting them about the car parked on the lot the whole time, they offered to pull it around. I promptly gave them a piece of my mind and told them to *** off.
Nothing but a bunch of liars from the manager on down.
I will make sure all my customers and all my constituents know what kind of business this is and recommend they avoid it at all costs.
They don't take care of anything
Did not refund my warranty money; liars & theives
I have been in contact with Cherry Hill Kia and nothing has changed. I have been contacted by customer service specialists who idea of good customer service is to say they are sorry that this happened to me?
really? To me words mean nothing. The fact that these folks altered the contract to make the figures work to their advantage is fraud and as I read I see that the warranty I was forced to take or the bank wouldnt finance was fraud. I have reported them to Consumer affairs and will continue to do what I can to make them be accountable for their actions.
I was taken advantage of in my moment of weakness and felt I had no choice to make the second deal on the Kia since I knew that the Impala was truly a lemon.
I was stuck. I bought a lemon and needed a car!
Kia is a great car, but the dealership and company do not care about customers.
BE CAREFUL OF THE GAMES! READ BEFORE YOU SIGN!
Cherry Hill Lieplex
CHERRY HILL TRIPLEX....What a Joke
Cherry Hill Triplex Kia
NEW VEHICLE - 5 RETURN REPAIR VISITS ALREADY
Im in the Market for a Car..wont be triplex tho..!!!
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*** buyer if you have good job just buy a brand new car period
So,is that all you have to *** about?Go get the frigging thing cleaned,i mean you make a good income,right,so ***
take your email off of your complaint, and check here for responses.
You should have the vehicle completely checked out. Looks like there could be some other stuff going on you may not know about.
Don't let them get away with this. They have lots of bad reports. Bad reputation.
I've read the reviews on this place. Many pissed and dissatisfied customers who have paid very large amounts of money for service and vehicles to this place.
How are they getting away with this stuff? I'd report them to the Better Business Bureau.
A little fussy are we. You are a joke and your pictures show nothing.
Buya new car and be satisfied. You are indeed a a fuss budget and a pain to deal with.!!!!!!!!
Thank you, alq, for letting us know where you are (Orlando, Florida) and the kind of obnoxious attitude that many used car dealers have for their customers. If you would treat your customers right, you would make more money.
The cost of customer aquisition (advertising) is much higher for companies which do not have good word of mouth referrals.
So bad dealers shoot themselves in the foot. Good luck with that.